Glacier Express traffic will cease due to the corona virus until 26th April.
Due to the instructions of the Swiss government, the tourist rail traffic in Switzerland will cease from March 14, 2020 till at least April 26th , 2020. The Glacier Express is also affected by this measure. From Saturday, March 14th, 2020 no more Glacier Express trains will be operating.
Transport by public rail on the route between St. Moritz and Zermatt continues operations according to the schedule. If you have already purchased a ticket and a surcharge for the relevant time, you have the following options:
- Send your travel documents to our rail service and you will receive a complete refund
- You start the journey on the booked route with the public train (same train ticket is valid). You still will get a refund of your seat reservation on the Glacier Express.
- Please wait for the cancellation if the travel date is planned after April 26th.
Our rail service will be happy to help you. Please write an email to email@example.com. If you have booked over a travel agency or touroperator please contact those directly.
Due to the number of expected cases, please be patient. Answering your request can take longer than the usual 24 hours.
Due to current uncertainties regarding the development of the coronavirus (COVID-19), we have decided to waive cancellation fees and annulment costs up to one week prior to departure for all online shop bookings made from 1 March 2020. This means you can reserve your seats without any risk and cancel free of charge at short notice if you decide not to embark on the journey due to the situation with the virus.